Rivono Privacy Policy
Rivono uses this Policy to describe privacy responsibilities for the mobile app. It applies wherever this Policy is linked or shown.
Where This Policy Applies
This Privacy Policy applies to Rivono and to related pages or communications that link to it. It covers information handled by the operator of Rivono when you use the app, make an in-app purchase, submit content, request help, or communicate with us about privacy or legal matters.
The policy is written for a global audience. Some rights and obligations vary by location, but the same general privacy commitments apply across use of the app unless a local law requires a different result.
Sensitive Information Context
Rivono may involve information or content that feels personal because it can reflect preferences, routines, style choices, notes, saved items, or other context you decide to enter or keep in the app. That sensitivity is treated as context for handling information carefully, even when the information is not legally classified as a special category of personal data.
Please avoid adding information that is unnecessary for your use of the app or that you would not want handled under this Policy. If local law gives special protection to certain data, such as health, biometric, precise-location, or similar legally sensitive categories, Rivono handles that information only when a valid legal basis exists and only to the extent the information is actually provided or generated through your use of the app.
Information We Handle
Rivono records can include information you provide in the app, content kept for app use, technical data needed for operation, purchase confirmations from app-store systems, and messages sent to the operator. Technical data may include device type, operating system, app version, diagnostics, and approximate network information.
In-app purchase payments are processed by the relevant app store or payment platform. Rivono receives only the limited purchase status or transaction confirmation needed to provide access, prevent fraud, maintain records, and address legal or support requests. Full payment card numbers and similar payment credentials are handled by the payment platform.
Additional technical records may be created by hosting, security, analytics, crash-reporting, app-store, or similar operational providers acting for Rivono. The exact records depend on device settings, app version, platform behavior, and app use.
Why Information Is Used
Information is used to operate Rivono, maintain app functionality, save or display content you choose to keep, process in-app purchases, provide support, respond to privacy or legal requests, protect the app and users from misuse, debug errors, analyze app performance, comply with law, and preserve or defend legal rights.
Where EEA or UK privacy law applies, the legal bases may include performance of a contract when information is needed to provide the app or complete a purchase; consent when required for optional processing; legitimate interests in operating, securing, improving, and protecting the app; legal obligation when records must be kept or disclosed under law; and legal claims when information is needed to establish, exercise, or defend rights.
Rivono does not use information for purposes that are incompatible with the reasons described above unless permitted by law or supported by an additional valid basis.
Providers and Legal Sharing
Operational providers may receive limited information when they perform services for Rivono, such as hosting, storage, app distribution, purchase processing, security, diagnostics, analytics, or customer communication. Their work is expected to be covered by suitable contractual, technical, and legal protections.
Disclosure can also occur for a legal process, public authority request, rights enforcement, fraud prevention, safety concern, investigation, or business transaction involving Rivono. In those cases, the disclosure is limited to what is reasonably relevant to the purpose.
Third-party links, platform tools, and outside services are controlled by their own operators. Their privacy practices are not controlled by this Policy.
Because Rivono can be used globally, records may be handled in a country or region with different privacy rules from your own. Where transfer safeguards are required, Rivono relies on recognized measures such as contractual protections, provider commitments, transfer reviews, consent where appropriate, or other lawful mechanisms.
Retention
Rivono keeps information only for periods that fit the legal or operational reason for holding it. Those periods can differ for active app records, technical logs, purchase confirmations, support communications, and legal files because each category may serve a different purpose.
After the relevant need ends, records are removed, de-identified, aggregated, or placed outside ordinary active use when practical. Backup copies, security archives, app-store records, and legal materials may follow separate retention cycles required by their systems or by law.
Security Measures
Rivono uses administrative, technical, and organizational measures intended to reduce the risk of improper access, loss, or misuse. These measures may include access limits, provider review, encrypted transport where appropriate, monitoring, logging, and practices designed to keep production systems reasonably protected.
No app, network, or storage method can be made perfectly secure. Users should keep their devices, operating systems, and app store accounts protected and should avoid submitting information that is not needed for their intended use of Rivono.
Child Privacy
Rivono should be used by people who can lawfully consent to app use and privacy processing in their location, or by younger users only with appropriate parent or guardian involvement. If a parent or guardian believes that a minor has provided information in a way that requires review, removal, or restriction, the request channel below may be used.
When child privacy law requires consent, deletion, limitation, or another protective step, Rivono will handle the request according to the applicable rule and the information reasonably available to us.
Privacy Controls
Local law may allow you to ask for access, correction, deletion, restriction, portability, objection, withdrawal of consent, or review of certain privacy decisions. The available rights depend on the law that applies to you and on the information Rivono actually holds.
Requests are reviewed in light of identity, authority, legal duties, security, purchase records, anti-fraud needs, and the rights of others. Some information may be retained where law permits or requires retention, including records needed for transactions, compliance, disputes, or system integrity.
You can also use device settings, app store settings, or platform controls to manage certain permissions, purchases, notifications, or data-sharing choices made available by your operating system or app marketplace.
Request Channel
Privacy requests for Rivono should be sent to support@rivono.app. Use plain wording that identifies the privacy matter so the request can be reviewed under the law that applies.
Policy Updates
This Privacy Policy may be revised when Rivono changes, when provider practices change, or when legal, security, or operational requirements call for an update. Material changes will be presented through a reasonable notice method, such as an updated policy page, app notice, or other legally appropriate channel.
Effective date: 2026-05-31. Last revised: 2026-05-31.